Hello Jira Luxury Boutique Residence,
We are sending this email regarding the refund request of James Amis under Hotel Confirmation ID: EXP-589594976.
Check in: November 20,2015
Check out: November 26,2015
The customer said that they received an email from Expedia that your hotel cannot honor his reservation.
The customer booked a different hotel. We would like to verify if we can process any refund for the reservation.
Your immediate response is highly appreciated.
Thank you.
Apple G.
EAN Customer Support