It is true that the customer does not know what they want to solve the problem, but the solution is not necessarily. The requirements of the customer, the indicators used to measure how well they are performing the tasks to be performed. We have found that customers tend to use between 50 and 150 indicators that we called the result describes the successful operation of any of these results is a requirement of the customer. The result of the use of energy in our innovation processes, check train innovation-driven results. When we determine how we can easily identify all of them, because the customer knows that complete what success means to them when they get the job done. Use of music, for example, people can connect to success comes from the ability to find the songs that you want quickly, avoid unwanted versions of selected songs quickly and change the order in which to hear music.
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