When a customer is not satisfied, occurred in the service, and the customer wants to blame should listen and find a way out of this problem occurs, the customer satisfaction.
When a customer is not satisfied with the service. Customers want to blame It should be listened to, then find the best way out of this problem is to increase the customer satisfaction.
When a potential customer dissatisfaction in the service, customers want to blame. You should listen to and find a way out of this problem, the best customer satisfaction.