Quality – a business customer satisfaction with the quality of product and service received from customer
.Say sorry as part of its "sound education, then why solve it if we make an error that apologize to the customer to try to verify service per customer while the complaint, received their own barueang. To stop customers to contact just one employee, but if that is the case, that issue must inform the head of the note to the next administration, as well as compensate for something valuable to customers. Excuse me. And as an administrator of problems solved quickly
Determine what is valuable to compensate customers in each case (something that should be compensated for what the organization.) Operational service immediately.
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