To meet our research objectives, we conducted our
study with the following research questions in mind: (1)
What are the consequences of CPM systems? (2) What
theories have been used to explain the consequences of
CPM systems? We performed our literature review following
a six-step process. First, we conducted a scoping
study based on an ad hoc list of empirical papers that
focus on the consequences of CPM systems. Second, we
searched the literature and identified the relevant studies
for our review. Third, we selected those studies that met our