1.1 should provide services as promised 1.2. Demonstrate the reliability 1.3. Should serve the needs of the customers 1.4. Should provide service as promised to customers 1.5 should notify the customer prior to time of service or to meet customers
1.1 should serve as promised 1.2 Demonstrate reliability , 1.3 should meet the needs of the customers 1.4. Should be provided by the customer to a promising 1.5 should let customers know ahead of time, or customer visit
1.1 should be available in accordance with the contract. 1.2 demonstrate the reliability 1.3 should be available to meet the customer's 1.4 should be available by the time that the contract with the customer 1.5 should be notified to the customer in advance prior to the time the service or the Customer to find