The concept, meaning, the importance of customer relationship management, to create a customer database to collect customer information is present. Full. Right to bring the customer information used in grouping customers, for customers selection.The program to build the relationship between organization strategy and strategy CRM strategies for business services. Rehabilitation strategy and service issues. Related to customer relationship management and planning.To strengthen the depth of the relationship of the relationship. Satisfaction measurement and customer loyalty, which will lead to the success of the enterprise continuously.
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