Dear Valued CustomerI am so sorry to hear that you still not receive order. I would like to explain you rst about status of shipment. Sometime delivery status can be delay because of many factors such as customs, climate, long holiday etc. I have guarantee time if buyer not receive item within 45 days(business day), so if you do not receive item within 30 November 2014 I will refund you full amount.You can check the number of parcels from the Thai nation [http://track.thailandpost.co.th/tracking/default.aspx] packages you exported from the country's Thai since October 6, 2014 [attached file:]I am very appreciate for your patience and your kindnessBest regards
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