This research study to increase the efficiency in the manufacturing process of s & r MAM machinery co., Ltd. through a management strategy workshop (Operation Management), which is one of the strategies is forecasting (Forecasting) to the customer's requirements in the future, as well as to any group of customers with the company's first priority will be driven to organizations. And then there is an analysis of which product group, for example, is the company's first priority. By bringing information to place an order in the past, this group from the first priority group of customers coming in for forecasting future requirements and then apply that information to plan and prepare in advance of production to increase the precision in the production, which will be able to reduce the total cost.Anyone working and add speed to produce goods that can meet the needs of the customer as well. Researchers estimated that the benefits to be gained from this research is making this business has the ability to compete more effectively and make informed strategic management workshop (Operation Management) which can improve to be applied to a business that is similar. The research results showed that information from phayakon came to the production planning can reduce production time and reduce inventory. Reduce delays caused by production and has resulted in reducing the number of rounds to send items that meet customer needs precisely. This makes it possible to increase efficiency in the production process as well as the main objective in this research.
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