While marketers makes CRM to external customers, management, human resources, CRM dramatic advances to customers within their organizations. But I think the client was an employee of ERM (Employee Relationship Management) that the action is no different needs to be created. Good relationships with customers, employees, and then try to meet the requirements within the staff, in fact, want to Loyalty Program is designed in the so-called employee engagement, HR or building part. participate in employee loyalty
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