Results of the study, it was found that pasting container yard in the Department, the Department employs a number of 8 people. With the primary responsibility for the management of the yard, place the container in the Cabinet and the conditions for providing services, etc., and is responsible for releasing the vehicle and semi-trailer towing from the coordination of the Department of transport to provide services to customers, including solving the problems which may arise in the workplace and during transport. Problems with delivery delays caused by the limited space available, and the coordination between an employee and a customer is inconsistent. So the delivery item is delayed for questions in question 2 to collect data related to education. By the questions open-ended questions are similar to those being interviewed have answered to the question with a question, free is a question aimed at finding the problem, including ways to troubleshoot the problem in the view of those who were interviewed.
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