4.2. information technology management, quality criteria and knowledge of information technology. 4.2.1 forecasting future performance-based analysis and review of results of operations. The Organization has an information management can forecast future performance. to analyse and review the results of the operation, in the organisation.4.2.2 continued improvement systems to improve operations. The enterprise has correcting and updating systems continuously developed in order to provide for more efficient operation.4.2.3 knowledge-management systems of the organization. The Organization should have a knowledge management system, where appropriate. Quality and availability and can meet the needs of the organization. Affiliate submitter or a customer.4.2.4 screening system, confidence in the Organization's information technology usage. Organizations need to have a process to manage the hardware and software to provide the organization with a quality that is used is the trusted security and ease of use.
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