If you find that clients in care does not perform or cannot follow the terms that define the RM agent will ask for approval from the authorities there and to waive to store documents for approval.
If the customer in charge was not conducted. Or are unable to comply with the conditions set RM officer shall obtain approval from the authorities waive. And documenting approval.
If the customer care is not practical. Yet cannot comply with the conditions set the RM will proceed for approval from the authorities, and waive document approval.