Select the text, and the rhetoric that is appropriate for the customer and situation is not to insult or anger, no display or use of language and emotion, shows the priorities to be paid ASAP.
Select the text and rhetoric. Customer and situation No profanity or against Do not show anger or emotions. Use polite language and express their expectations. Hope that customers will pay attention.
Select the text and expressions appropriate to the customer and the situation, don't insult or complain. Don't show anger or emotional. Make use of polite language and the expected. Hope that customers will value quickly.