Sorry, there are conditions for an unforgettable stay. If the customer stays with the property, cancel the reservation the hotel reserves the right to refund to the customer in all cases.
Unfortunately, the hotel provided for all guests. If customers stay with the hotel, and then canceled the reservation, the hotel reserves the right to refund to the customer in this case.
Sorry, the hotel has the conditions of stay. In case the customer staying with the hotel booking the hotel reserves the right to cancel the refund to customers in all cases.