A randomized design was adopted with samples of parent/child dyads. The experimentalgroupreceivedabookmark, bookletonpainmanagementandpainscale. The control group only received a pain scale. Pain intensity and unpleasantness were measured at triage and 24 hours after discharge from the emergency department. Parents’ beliefs were measured with the Pain Belief Questionnaire. Data were collected from November 2005 to May 2006.