3. the customer is always.If a customer complaint and product Good customer service representative must consider this is a serious issue that must not be disregarded or delay it should have a response as soon as possible. See if he has a temper like? Frustrated or angry, the first thing to do is to make sure customers cool down with your actions and words that show that you are serious and intend to solve them, even if it is obvious that the wrong Department.
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