2. the front desk staff welcome reception must be always. All guests staying in the hotel or a third party on the part of the guest stay. Reception staff will work quickly, correctly and effectively, as well as with the manners of a spectacular welcome, this is the task of the reception, but other employees also act as well, such as an employee or official State visits by staff relations official State visits will usually be assigned to serve important guests (VIP) 3. to provide information and news The front desk is a valuable source of information and news of all internal and external hotel. Front counter staff need to be able to answer correctly. When the guests or third party inquiries, which will affect the marketing of hotel part in increases in sales because the guests or third parties that may come in contact with will not know what is available at the hotel. When the details, then it may be in use or the service in the future.
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