Recording standard of service. And set up the client systems. To use as a base opening in customer care to continue to receive the same standard that has been agreed upon.
To save the service standards and the setting up of the system to be used as a reference to improve information on customer care, still receive the original standard that has been agreed.
The standard of service, and save the settings of the system operation of the customer information to be opened, to use as a customer care, based on the same standard will continue to receive the agreed.