I want to express my apology for using Taiwan plant to finish the 341,000 pcs of SIM package this time.
We had been preparing to shift printing of packages to our Singapore plant. At last minute due to the lead-time, we estimate maybe only 98% sure due to first time making it. We then consulted internally and concluded that Taiwan do it one more time. Then we will do your next order in Singapore.
As I believe tax reimbursement may cause trouble to AIS. We will very soon transfer the reimbursement to you without delay. We have applied ASEAN approvals and prepared paper inventory in our Singapore plant. We welcome if you can visit Singapore to do a check visit.
I hope you accept my apology. We want to be accountable with our delivery time.