Between the administration or take care of customer service. Sometimes, the hotel is across a problem because the customer comes from others places. Maybe there are some errors that it must adapt to the new regime and the solve the problem. In some event the customer is drunk in some hotels or act madly it will clear the way for compromises. No conversion is too strong because they also think that customer
]ต้องเอาใจลูกค้าไว้ก่อน