ประชาชนยังต้องมีความต้องการให้พนักงานคอยช่วยเหลือในการทำธุรกรรมถึงแม้จะเป็นธุรกรรมทางการเงินพื้นฐานที่ใช้บริการอยู่ประจำเพราะยังไม่มีความคุ้นเคยกับระบบทางการเงินThe research of Guidelines for the implementation of the marketing strategy of commercial banks, the expectations. Of those interested in service in the Lao People's Democratic Republic PDRLaos) was conducted to find the strategy that the commercial banks, will be used in Laos.Laos by the 2 steps. The first step in the study, the empirical data. Check the history evolution, work efficiency in operation. Of commercial banks in the 14 bank analysis by statistics.Percentage, mean, standard deviation, find the bank efficiency in operation. แล้วจึง bring, take practices strategy in marketing. The bank may suffer as a result. It used in as a strategy.2 researcher. Study on the expectations of those interested in the seminar.Laos, to determine the expected in order to use the service of commercial banks in LaosLao, the used questionnaires, interviews, the sample in the metropolitan area between the number 447 samples by sampling, simple. Then analyze. The information in the determination of basic statistics with the program. Program.Frequency, percentage, mean, standard deviation, path analysis. Then the expectations of the people of Laos.Laos, then was brought the strategy in the first step, a substrate, and find a strategy consistent with the expectations of the people who are interested in. LaosLaos, to determine the marketing strategy. As part of the strategy practice. The next
findings. Strategy to meet the expectations of those interested in using the seminarLaos is also familiar with the commercial bank And the financial transactions, most people still do the transaction deposit - cash only and strategy, second is the strategy of quality service. (Service Quality Improvement Strategies).Laos, the commercial banks should use strategic relationships with customers (Customer Relationship Management Strategies) because the people. LaosPeople also have needs. Allow employees to assist in the transactions. Although the financial transactions basic, use the service routine, because no familiar with the financial system.Focus on the customer, the 2 this strategy is part of a strategy to focus on customers
.Foreign transactions, very significant, followed by those interested in the service need of loans, overdrafts
.The researchers found that Those interested in the use of services of commercial banks are interested to use the service, the types of tickets, discounted money transfer, investment in the main property, certification. And the guarantee,
การแปล กรุณารอสักครู่..