Chapter 4 result.
the behavior and satisfaction toward the use of public transportation (BTS). Was collected from users of 400 sets and data analyzing the results of the study can be divided into 6 parts 1.General information of users Metro
2. Behavior use BTS
3. Opinions in the field of marketing mix Tat
4. The behavior of service.
5. The level of satisfaction of users 6
.Open ended questionnaires to comments and suggestions about the behavior of the satisfaction of passengers on the use of mass transit service (BTS)
4.1 General information of users EV
.The general information of users rapid transit (BTS) include gender, age, marital status, education, occupation, income per month. The results indicated as follows:
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