Reception (Reception) staff serve guests. Registration and hotel guests. Then pay room Key paying guests Liaise with other departments. And provide information to the guests three. Doorman baggage staff will greet guests into the hotel. For information about the property with the way to destinations. In the hotel If a guest room, it will help a variety of guest luggage up to the room when guests stay. And help unload when the guest leaves the room before. Doorman (Doorman) functions allow guests to open the car door and valet parking. And open the door b. Concierge (Concierge) is responsible for guests. Since retrieving baggage car booking theater tickets, tour attractions. Featured shops where guests want to go shopping, etc. Concierge read "pile Miami Beach," which is a French word. It means doorman This position is Thailand if the right word is "hostess" which the dictionary translates endorses place 2525 as "a welcome reception desk administrator" because the job of concierge quite match the image. Is A hospitality c. Front desk specialties (Quest Relations Officer or GRO) has some similarities with the Concierge, but seeks to provide voting information in the sense that it has been served is really so in some cases, a guest key GRO role. One key is to solve the problem of unwelcome guests (complaints) which has the ability and work as if GRO. To reduce the problem to the President or the Executive lot. Moreover may vary dissatisfaction or complaint (complaint) as a compliment (compliment), too 4. baggage sector employees night (Night Porter), because during the night. Especially after midnight already. Visitors will have little contact with the hotel. Most hotels have staff on call as needed, only a few people. Each must perform multiple functions is no need to replace the person on duty with Ni.
การแปล กรุณารอสักครู่..