Complaint does not get justice because the customers to book flights from Expedia (Thailand) through the application when a customer payment, do not receive ticket confirmation. The system alerts, errors, and ticketing. When the day of departure, there are no names on the flight. Customers must book a new ticket. After that, clients of the refund, but thukborisat declined.The complaint was not treated fairly. Customers booking flights from Expedia (Thailand) when customers paid via application has not been verified. System errors and warning messages have booked tickets on the day of departure, no name in flight. Thus enabling customers to book new flights. After that, the customer will be refunded, but the company refused
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