We would like to ask for sympathy from you. And the opportunity to work with amazon again
of the incident when the customer opens a case az We would like to clarify that. Since we do not have experience with cases like this
, we have all the evidence in the delivery. But customers do not receive the goods
, so the team would need time to consider finding a solution to a conclusion. We have made a request for information Usps
amazon. Has a period of seven days, but not before the expiration of our account had been closed down before
we have a chance to tell solve our problems. We understand the feelings of our customers well. If the customer does not receive the actual product. We will refund the full amount, of course,
because we take into account the feelings of a customer
after our meeting with our team to address this issue. We concluded that adds steps to track shipments and inventory tracking as follows:
1. By sending a message to deliver and confirm shipment on amazon system Tracking number after every
shipment to confirm the
two. When we monitor the Supplier Tracking number that has already been delivered to customers. We will send the message that you have sent a reminder and to determine if the client does not get as questionnaire and let us go. How can we resolve this problem quickly. To the satisfaction of the client , you can see the history of our solutions and help customers rapidly and the best. With regard to satisfaction, essentially , we are very proud to be a part of the Amazon. And hopes that the solution to our problem. Will give us the opportunity to be part of the Amazon again.
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