The fourth stage, eager to solve the problem. Starting from the question, problems encountered by one of intention. Both the summary and not listen to the information and find a way out of Miami's best.
Step four enthusiastic fix Start by asking customers experiencing problems intentionally. By not conclude either that the listener incomplete information. And find a solution with the best
Fourth, the enthusiasm issue. Start by asking the customer experience carefully. Conclusion both without also listen to incomplete information and find out that the best.