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iPhone 5 Battery Replacement Program



Apple has determined that a very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently. The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range.

If your iPhone 5 is experiencing these symptoms and meets the eligibility requirements noted below, Apple will replace your iPhone 5 battery, free of charge.

Eligibility
If your iPhone is in working order and exhibits the symptoms noted above, use the serial number checker below to see if it is eligible for this program.

Finding your iPhone serial number is easy. See how.
The iPhone 5 serial number you entered is eligible for this program. Please choose one of the service options below.

Replacement process
As of August 22, 2014, the replacement process will be available in the U.S. and China. In other countries, it will be available as of August 29, 2014.

Visit a participating Apple Authorized Service Provider to have your battery replaced. Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order.

To prepare your iPhone 5 for the battery replacement process, please follow the steps below:
Back up your data to iTunes or iCloud
Turn off Find my iPhone
Erase data and settings in Settings > General > Reset > Erase all Content and Settings
Note: If your iPhone 5 has any damage such as a cracked screen which impairs the replacement of the battery, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.


Additional Information
Apple may restrict or limit repair to the original country of purchase.

If you believe your iPhone 5 was affected by this issue, and you paid to replace your battery, you can contact Apple about a refund.

This worldwide Apple program doesn't extend the standard warranty coverage of the iPhone 5. The program covers affected iPhone 5 batteries for two years after the first retail sale of the unit or until March 1, 2015, whichever provides longer coverage.

Information as of 2014-08-22
หน้าแรกการสนับสนุนเลือกซื้อสินค้าจาก Apple Online Store โทร. 001-800-65-6957 หรือค้นหา ผู้ให้บริการที่ได้รับอนุญาตของ Apple (AASP)แผนผังไซต์ติดต่อเรา
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support iTunes 5 iPhone Battery Replacement Program



Apple has determined that a very small percentage of iPhone 5 may experience shorter battery life devices or suddenly need to be charged more frequently. The affected devices were sold between 5 iPhone September 2012 and January 2013 and fall within a limited serial number range

.If your iPhone 5 is experiencing these symptoms and meets the eligibility requirements noted below, Apple will replace your iPhone 5 battery, free of charge.

Eligibility
If your iPhone is in working order and exhibits the symptoms noted above, use the serial number checker below to see if it is eligible for this program.

Finding your iPhone serial number is easy. See how.
The iPhone 5 serial number you entered is eligible for this program. Please choose one of the service options below.

Replacement process
As of August 22, 2014, the replacement process will be available in the U.S. and China. In other countries, it will be available as of August 29, 2014.

Visit a participating Apple Authorized Service Provider to have your battery replaced. Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order.

To prepare your iPhone 5 for the battery replacement process, please follow the steps below:
Back up your data to iTunes or iCloud
Turn off Find my iPhone
Erase data and settings in Settings > General > Reset > Erase all Content and Settings
Note: If your iPhone 5 has any damage such as a cracked screen which impairs the replacement of the battery, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.


Additional Information
Apple may restrict or limit repair to the original country of purchase.

If you believe your iPhone 5 was affected by this issue, and you paid to replace your battery, you can contact Apple about a refund.

This worldwide Apple program doesn't extend the standard warranty coverage of the iPhone 5. The program covers affected iPhone 5 batteries for two years after the first retail sale of the unit or until March 1, 2015, whichever provides longer coverage.

Information as of 2014-08-22
Home products support purchase option from the Apple Online Store, please call 1-800-65-6957, or find an authorized service provider (AASP) for Apple's site map contact us
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iPhone iPad iTunes service help
iPhone 5 Battery Replacement Program



Apple has determined that. A very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more, frequently. The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number. Range.

.If your iPhone 5 is experiencing these symptoms and meets the eligibility requirements noted below Apple will, replace. Your iPhone 5 battery free of, charge.


If Eligibility your iPhone is in working order and exhibits the symptoms, noted above. Use the serial number checker below to see if it is eligible for this program.

Finding your iPhone serial number is, easy. See how.
.The iPhone 5 serial number you entered is eligible for this program. Please choose one of the service options below.

Replacement. Process
As of, August 22 2014 the replacement, process will be available in the U.S. And China. In other countries it will,, Be available as of, August 29 2014.

Visit a participating Apple Authorized Service Provider to have your battery replaced.Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order.

To. Prepare your iPhone 5 for the battery replacement process please follow, the steps below:
Back up your data to iTunes or. ICloud
Turn off Find my iPhone
Erase data and settings in Settings > > > General Reset Erase all Content and Settings
Note:If your iPhone 5 has any damage such as a cracked screen which impairs the replacement of, the battery that issue will. Need to be resolved prior to the battery replacement. In some cases there may, be a cost associated with the repair.


Additional. Information
Apple may restrict or limit repair to the original country of purchase.

If you believe your iPhone 5 was affected. By, this issueAnd you paid to replace your battery you can, contact Apple about a refund.

This worldwide Apple program doesn t extend. ' The standard warranty coverage of the iPhone 5. The program covers affected iPhone 5 batteries for two years after the first. Retail sale of the unit or until, March 1 2015 whichever provides, longer coverage.

Information as of 2014-08-22
.Home to support buying products from Apple Online Store call. 001-800-65-6957 or search. Service provider authorized Apple (AASP) sitemap contact us
Copyright © 2014 Apple Inc. All rights reserved.
policy privacy policy, For. English.Visit Asia Support Thai (Thai).