In Europe shopping habits, have changed fast during the last decade and a high percentage of consumers now shop, online. Ecommerce
for physical goods generates a significant demand for dedicated delivery services and results, in increasingly. Difficult
last mile logistics. In particular home, delivery services which are usually the preferred option by the online. Consumers, the contribute
.To the atomization of parcel flows thus causing particular problems within the urban areas. However alternative delivery,, Solutions
are growing fast especially in, metropolitan areas The purpose of this article is to compare the alternatives. To home delivery that
have been developed by French and German parcel delivery operators which developed pick-up points. In stores and automated
.Lockers networks. The paper includes an analysis of the key drivers of the development of the two emblematic delivery services
(pick-up. Points and lockers), with reference to the strategies of service providers and e-commerce firms as well as consumer
preferences.
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