Department of food and beverage service (Food and Beverage Service)
.Officer, food and beverage service is different from the kitchen staff in one's service department a chance to contact with guest directly, while kitchen most will have no chance.And someone even think service is more important than the food itself. However, both must be good at the same time. The food is also delicious. The service must be good dining room that it will satisfy the guests!
employees with polite, friendly and smiling face for ever. Regarded as the most valuable assets of the good
the waitress (male / female / Waiter Waitress)
.A good waiter have specific skills or expertise in work, for example, scooping food to guests by the plate from the bowl big and heavy, using a fork. And holding plate 3-4 leaves with the food without feeding six etc.
.In addition, the waitress still requires skill in dealing with people. Because of have to be in contact with the guests of the restaurant said to the waitress is like. "The troops or units sold food." (Salesforce of food).Because a guide or sell goods, including food kitchen made to customers. The waiter to win customers with knowing propriety. Attractive discussion, work active and well versed in the job that you do.And also can explain to customers, listen to how the dish prepared? How). The waitress will be ready to serve when guests need. And step away stood silently, while customers don't want what services
.
.Good administration also include proper rhythm in service, such as when guests need what just meet the speedy. The waiter should know the guest's needs before guests will ever ask for.1 steps ahead, such as go tell kitchen that have large groups in. To make the party knows it, and can be prepared in advance, etc.!
in the case of a small restaurant that served only 2-3 staff. Job responsibility of the waiter is a very wide scope. The main function, are as follows:
* decoration or place the dining room to look good and comfortable
.Use the layout table with chairs And appliances on the table
* reservation from customers who call order
* welcome customers orders or orders
experience about food and drink from the customer
* bring food and beverage served
.* when a customer dining tables already
* say thanks when guests will return. Or send guests
* clean dining room
.For the case of large dining room has a staff, so, the responsibility is divided spread out as follows:
1 Restaurant Manager (Resturant Manager)
.Responsible for dining in. Put / set the standard of service
plan schedule and employees training tasks to employees reservation table. Welcome customers to take customers to the table and deal if the customer complain
2.Head waiter (male / female Head Waiter Head Waitress or
Maltre d 'Hotel or commonly called Maltre D.)
a ตำแหน่งรอง from Manager Restaurant If a small, it will be a
.Take care of all the room. In the case of a dining room, if a large dining room, there will be many heads by one will take care of 3-4 Station (designated service. Or.There are many Station one table Head Waiter is responsible for regulating the function of the waiter in the area responsibility themselves. Help customers to sit the table and take orders from customers who order
.
in Thailand. Some hotels may be divided into the lane position for more by
.The Chief Station or chief designated care services only in their area of responsibility But most widely used is the Captain (or captain, as you call them, but in the traditional ภาษาอังกฤษจริง. Must reads, "catalog will eat". "To cap the rampart.").Which indeed is the waiter senior positions in the following 3 itself
.
- Waiter senior district (Station Waiter / Station Waitress or
Chef de Rang)
.Has served or serves customers in multiple tables Station or their fields, which are generally customers together around 20 seat or 20 people. When customers order. Will wait modification equipment on the table, such as knives, cutlery.To clear the table when the customer requests and finished
.
- Assistant waiter (Commis Waiter / Commis Waitress)
.Duty to help food services, set the table, to clear the table by general assistant waiter will raise food is done from the kitchen to the dining room. And brought the dishes and other devices.
this function are known as Bus popular Boy / Bus Girl is "clear the table and run" food
- staff served alcohol (Wine Waiter / Wine. Waitress or Sommellier som. Li Lumpur)
.
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