Kerry will ask the customer to receive the product back from kerry then need to create a new account for kerry to get back to where the product does not belong to any oder.
As to ask Kerry to get the items back from the customer, a new account must be created for Kerry to get back that Kerry does not have information about whether the items belong to the oder?
This is the way to go to get Kerry items back from the customer, and then the Kerry must create a new account to get the return in the Kerry there is no information that the product is of oder?