In system development, operation, this time both before and after the problem is found action as follows: 1. to study the regulations and the policies for their ngakan, which has no apparent ambiguity in the scope or even not rules or policies, but it is only a guideline only. 2. the unavailability of staff both inside and outside the Agency because of the improvements this time, causing a change in the process both users and services providers. In the early part of the modification process. Confusing and cannot perform agility. 3. the motivation to follow a new process to decrease because of familiarity with the current process. Operator fatigue occurs in the new procedure. 4. the intervention from the unpredictable, the routine cause delays stalling. Result in a worker mistakes in managing tasks and new jobs that come into their own.
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