In some cases, if the services clients have never experienced before, customers often seek information by asking. Of people with previous experience or seeking information from other sources.
In some cases, if the customer has never experienced customer service problems before, often for data queries. From people who have experienced it before, or get more information from other sources.
In some cases if the customer is not available, and has never had any experience with before the customer is always looking for information on the ask from a man who has experienced it before or find information from other sources.