Contact the Original Travel Agency ( is that PEGUS ) that did this customers already pay for them as mentioned ??
If so ask Travel Agency to sent us the confirmation of payment of the less of amount ( 9-16January,2014 =5 nights) And we would have to collect one night from the guest under Booking.com reservation. Please up date for this follow up directly to me As I do have to contact Booking.com for the process.