Implementing performance measuremen

Implementing performance measurement systems: a literature review 11


The process combines existing concepts such as the balanced scorecard [3], ‘Order Winners and Order Qualifiers’ [78] and Ford’s QOS with other techniques developed at Cambridge. The process is built on the work of Keegan et al. [30], Wisner and Fawcett [79] and Azzone et al. [80], among others. A fuller description of the process testing and development is provided in Neely et al. [42].
Figure 4 shows an outline of the process. In the workbook [49] parts 1 to 5 of the process contain the tools and procedures for developing the top level set of business objectives and designing performance measures for a business unit. For completeness, parts 6 to 10 should be mentioned. These cascade the business objectives by deploying performance measures throughout the organisation.
In summary, the first five parts of the process comprise:

ผลลัพธ์ (แอฟริกา) 1:

Stelsels te implementeer Prestasiemeting: 'n literatuuroorsig 11


Die Proses Konsepte soos die Balanced Scorecard kombineer bestaande [3], "Orde en Orde Qualifiers Wenners '[78] en QOS met Ford se Ander tegnieke ontwikkel by Cambridge. Die proses is gebou op die werk van Keegan et al. [30], Wisner en Fawcett [79] en Azzone et al. [80], onder andere. 'N voller beskrywing van die proses van keuring en ontwikkeling word in Neely et al. [42].
Figuur 4 toon 'n uiteensetting van die proses. In die werkboek [49] dele 1 tot 5 van die proses bevat die gereedskap en prosedures vir die ontwikkeling van die boonste vlak stel die maatskappy se doelwitte en die ontwerp van prestasiemaatstawwe vir 'n sake-eenheid. Vir volledigheid, moet dele 6 tot 10 word genoem. Hierdie maatskappy se doelwitte deur die implementering van die Cascade Prestasiemaatstawwe regdeur die organisasie.
Kortom, die Eerste vyf dele van die proses behels :.