First of all, we apologize for the problems that have occurred before. We feel there are many errors and mistakes, you won't get the convenience. Whether it is a problem that the lost luggage issue. issue hotel, car rental and distract flight. We are happy to pay compensation for the inconvenience and expense, in excess of the agreed. In addition, we have procedures to ensure that similar problems do not occur again, we will check everything before you make the actual service is strictly and will have backup plans. If the problem occurs again, we plan to support a guarantee you will not find the issues that make you disappointed. Again, we apologize and we promise that these events will not happen again.
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