3. service level, customer experience creation (Attractive Service) is a way to create maximum customer satisfaction experience unexpected point in the service, which may be caused by employees who receive training, or from customers who participate in the service. Such as when we went to do financial transactions will have to fill out a form, the deposit. Withdrawal transfer before you can go to the counter. When the Central Bank Thailand 2012 year commercial Creative new experiences customers to contact the deposit transaction to withdraw cash transfers do not have to write the fill out a form to be filed at the same counter, but the original anymore, just walk to the counter, it can be done through a bank officer immediately, which is the way.Wotrang recent experience to customers, but everyone knows that such a strategy. Thailand military Bank is the first in the market to serve customers through the Bank's branches. By no means must the form "deposit" which made for a long time, almost 2 years, which have been received from customers as well. Finally, to create a quality level of service experience. It is necessary to invest in the long term. Continue until you become a service culture crafted new employees and help everyone to treat customers in the same direction to create a new customer experience at all times.
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