1 to reduce the strength of resistance in order to maintain the original vanity status (Unfreezing) This procedure is to reduce the force of resistance by psychological methods are introduced, which reflects the difference between the behavior with the behavior that is currently. Three chip kahen difference ลัจะถูก incentive, there will be changes in behavior. 2 change the behavior to the new behaviour (Movement) At this stage, is to change the behavior of the Department or agency to which he belongs, someone to a new level. Put something overtake insert (Intervention) into the organisation to develop the attitudes, values and behaviour to emerge with changes in project-level and organizational processes. 3 new behaviors occur and persist (Refreezing) At this stage, there will be a new behaviour organisation using a mechanism to strengthen the support to the Organization in a new saphaokan.
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