This research has the objective include: 1.0) to study the factors at the quality of service. Business Wire agents cruise company Uni Sun shipping services limited 2.0) to find a priority factor in quality of service by using analytical hierarchy process. (AHP) methodology in education. Students collect data samples is customers with companies, found that the factors which affect the selection decision factors for quality of service contains the criteria used to decide the number of 5 main criteria include reliability confidence. Side, side, physical appearance, attention, responsiveness, and 15 secondary criteria and in the service of an employee. To advise customers properly. Open-closed the company's on-time notice. Customer service is very irregular. To provide the service. Service standards are acceptable to the customer. Clean and tidy attire of the employee. The hospitality is ready and willing to provide the service. Tables, chairs, staging, adequate, appropriate, staff attention, each customer equally. The care and needs of customers as well. To open the service in time for the service of the customer. Availability of staff to serve clients. To inform the clients know exactly what to get that service at any given time, and the service is fast. In this study, using the program. This results in Excel. It found that decision makers give priority to reliability criteria first up 0.271% weight care side ranked side weight. 0.241% confidence is ranked third, 0.131% weight values for aspects, physical appearance, became the fourth up 0.094% weight and the response is the fifth weight 0.062%.
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