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RE: New Seller limits SR# 1-57181249982



Hello Yahnin,

Thank you for contacting eBay Customer Service about the negative feedback you received after you issued a refund to the buyer who didn’t receive their item. Thanks for your great interest in wanting to give your buyers the best customer service. I can say that you really have the most essential qualities of being a seller on eBay, one is being so passionate on anything you want to do. My name is Mark and I’ll do everything to assist you with this.



I suggest contacting the buyer and trying to work out an agreement that satisfies you both. Once you've resolved the buyer's concerns, you can ask them to revise the Feedback they left for you. However, you can only request Feedback revision once per transaction and only if it's been left in the last 30 days, so you can no longer send a feedback revision request on this particular feedback.



Here's more information about the Feedback revision process if you need it in the future:

http://pages.ebay.com/help/feedback/revision-request.html



Since sending feedback revision request will not work, you can also add a reply to the Feedback you received--it will appear right next to the comment in your Feedback profile. A businesslike reply can help you tell your side of the story.



Here's how to post a reply:



1. Go to:

http://pages.ebay.com/services/forum/feedback.html

2. In the "Feedback tools" section on the right side of the page, click the "Reply to Feedback received" link. You may need to sign in.

3. Find the Feedback, and then click the "Reply" link on the right side of the page.

4. Enter your comment, and then click the "Leave Reply" button.



Or you can copy and paste this link into another window to reply on the feedback. http://feedback.ebay.com/ws/eBayISAPI.dll?RespondFeedbackShow&commentor=marthavsims&fdbkid=1095882472010



-- Note –



We'll remove any comments that violate eBay policy. If you feel that the comment is unfair or untrue--but it doesn't violate eBay policy--we encourage you to post a reply.

You can learn more about our Feedback policies and how to report Feedback here:

http://pages.ebay.com/help/policies/feedback-removal.html



I can understand your concern about receiving negative Feedback in this case, but I hope you'll appreciate that the Feedback Forum is a place where buyers can share their experiences freely and openly. If eBay got directly involved, then our opinion would replace that of buyers.



We will intervene to remove Feedback in very limited circumstances. You can read our policy on this here:

http://pages.ebay.com/help/policies/feedback-abuse-withdrawal.html



The vast majority of members are fair in their comments. When unfair Feedback is left, it tends to be easy to spot--especially if most of your Feedback is positive. Remember you can reply to the Feedback using the Feedback Forum. A polite, honest, and measured response is the best way to confirm you're a responsible eBay member and will allow other members to judge the situation for themselves.



In the future, it is always best to communicate with the buyer if there’s a problem on the transaction. I understand that you resolved the buyer’s concern on not receiving their item by giving them their refund. I wish that you could have send them a feedback revision request right away since you were able to resolved their concern.



In closing, I am confident that with this information will help you equipped of in the future and I trust the this email is helpful in explaining the details about the negative feedback you received. I wanted to take a second to let you know how much we truly appreciate the amount of business that you have done with us. I’m looking forward that you will do more business with us in the future.



All the best to you, Yahnin! Thank you for choosing eBay!



Sincerely,



Mark F.

eBay Customer Service

ผลลัพธ์ (อังกฤษ) 2:

Your registered name is included to show this message came from eBay. Learn more About How to tell if an email from eBay is Really. RE: New Seller Limits SR # 1-57181249982 Yahnin Hello, Thank You for contacting eBay Customer Service Feedback About You received after the negative You a Refund issued to the Buyer Who did. 't receive their item. Thanks for your great interest in wanting to give your buyers the best customer service. I can say that you really have the most essential qualities of being a seller on eBay, one is being so passionate on anything you want to do. My name is Mark and I'll do everything to Assist You with this. I suggest contacting the Buyer and trying to Work out an Agreement that both satisfies You. Once you've resolved the buyer's concerns, you can ask them to revise the Feedback they left for you. However, You Can only Request Feedback Revision once per transaction and only if it's been left in the last 30 days, so You Can no Longer Send a Feedback Revision Request on this particular Feedback. Here's more information About the Feedback Revision Process if You Need it. in the Future: Http://pages.ebay.com/help/feedback/revision-request.html Since sending Feedback Revision Request Will not Work, You Can Add also a reply to the received Feedback You - Will it appear Right next. to the comment in your Feedback profile. A Businesslike reply Can Help You tell your Side of the Story. Here's How to Post a reply: 1. Go to: Http://pages.ebay.com/services/forum/feedback.html 2. In the "Feedback tools" section on the right side of the page, click the "Reply to Feedback received" link. You May Need to Sign in. 3. Find the Feedback, and then Click the "Reply" Link on the Right Side of the page. 4. Enter your comment, and then Click the "Leave Reply" Button. Or You Can Copy and Paste this Link to reply on the Feedback Window Into another. Note - We'll Remove any comments that violate eBay Policy. If You Feel comment is that the Unfair or untrue - but it does not violate eBay Policy - we encourage You to Post a reply. You Can Learn more About our Feedback Feedback Policies and How to Report here: HTTP: // pages. .ebay.com / Help / Policies / Feedback-Removal.html I Can Understand your Concern About receiving negative Feedback in this Case, but I Hope You'll appreciate that the Feedback Forum is a Place where buyers share their experiences freely and openly Can. . If eBay got directly involved, then our Opinion would replace that of buyers. We Will Remove Feedback to intervene in circumstances very Limited. You Can read our Policy on this here: Http://pages.ebay.com/help/policies/feedback-abuse-withdrawal.html The vast majority of Members are fair in their comments. When unfair Feedback is left, it tends to be easy to spot - especially if most of your Feedback is positive. Remember you can reply to the Feedback using the Feedback Forum. A polite, honest, and measured response is the Best Way to Confirm You're a responsible eBay Member and Will Allow Other Members to Judge the situation for themselves. In the Future, it is always Best to Communicate with the Buyer if there's a Problem. on the transaction. I understand that you resolved the buyer's concern on not receiving their item by giving them their refund. I wish that You could have Send them a Feedback Revision Request Right Away since You were Able to resolved their Concern. In Closing, I am Confident that with this information Will Help You Equipped of in the Future and I Trust the this email is helpful in. explaining the details about the negative feedback you received. I wanted to take a second to let you know how much we truly appreciate the amount of business that you have done with us. I'm Looking Forward You Will that do more business with US in the Future. All the Best to You, Yahnin! Thank You for choosing eBay! Sincerely, Mark F. eBay Customer Service.

ผลลัพธ์ (อังกฤษ) 3:

Your registered name is included to show this message came from eBay. Learn more about how to tell if an email is really. From eBay.

RE: New Seller limits SR # 1-57181249982





Thank Yahnin Hello, you for contacting eBay Customer Service about. The negative feedback you received after you issued a refund to the buyer who didn 't receive their item.Thanks for your great interest in wanting to give your buyers the best customer service. I can say that you really have. The most essential qualities of being a seller on eBay one is, being so passionate on anything you want to do. My name is. Mark and I 'll do everything to assist you with this.



I suggest contacting the buyer and trying to work out an agreement. That satisfies you both.Once you 've resolved the buyer' s concerns you can, ask them to revise the Feedback they left for you. However you can,, Only request Feedback revision once per transaction and only if it 's been left in the last 30 days so you, can no longer. Send a feedback revision request on this particular feedback.



Here 's more information about the Feedback revision process. If you need it in the future:

.Http: / / pages.ebay.com / help / feedback / revision-request.html



Since sending feedback revision request will, not work you. Can also add a reply to the Feedback you received--it will appear right next to the comment in your Feedback profile. A. Businesslike reply can help you tell your side of the story.



Here 's how to post a reply:



1. Go to:

http: / / pages.ebay.com / services / forum / feedback.HTML

2. In the "Feedback tools" section on the right side of, the page click the "Reply to Feedback received link. You." May need to sign in.

3. Find, the Feedback and then click the "Reply" link on the right side of the page.

4. Enter your. Comment and then, click the "Leave Reply" button.



Or you can copy and paste this link into another window to reply on. The feedback. Http: / / feedback.Ebay.com / WS / eBayISAPI.dll? RespondFeedbackShow & commentor = marthavsims & fdbkid = 1095882472010







- - Note We ll remove. ' Any comments that violate eBay policy. If you feel that the comment is unfair or untrue--but it doesn 't violate eBay policy--we. Encourage you to post a reply.

You can learn more about our Feedback policies and how to report Feedback here:

http: / / pages.ebay.COM / help / policies / feedback-removal.html



I can understand your concern about receiving negative Feedback in, this case. But I hope you 'll appreciate that the Feedback Forum is a place where buyers can share their experiences freely and, openly. If eBay got, directly involved then our opinion would replace that of buyers.



We will intervene to remove Feedback in. Very limited circumstances.