-Use them repeatedly to try to use the service, or have your item and are satisfied, it will stick in place and turn your service and, of course, but on the other hand, if a customer is not satisfied with the service, they do not use the service or product to you.-Tell the behaviour is repeated, because when the customer service people have been good and bad customer service people to tell them to friends or relatives so on.Therefore, to understand the nature of the ruplukkha will happen to customer self-service, it will turn back or not to service them, and at the same time they are broadcast or tell the person involved.
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