This study is a study in order to solve the problem of the software testing process, for example, A software manufacturing company by doing a study on the problem and Error Run-time Error, Logical Syntax, Error, consisting of a system of work to be followed is. One of the codes using the DMAIC process birds, mostly of the Sigma resort Jomtien beach Pattaya Hotel sik approach performance are as follows: A. factors that affect Run-time Error problem, Error, Logical, and Syntax Error. An operational error The lack of knowledge test Customer needsThe research also illustrates the principle of DMAIC can be used as a tool in reducing the Error Run-time problem, bug, Error, Logical, and Syntax Error occurred in the software testing process properly because they can analyze to find the cause of the problem with brainstorming (Brainstorming) to collect all the causes, as well as to find out the cause of the problem, defect work processes using charts from Fishbone (Fishbone Diagram) to diagnose the problem and tree (Tree Diagram) to diagnose the problem to determine the factors to be taken into consideration, and then execute the agro.Boprung based on design of experiments to see whether it is tied to appropriate factors that are causing the problem and Error Run-time Error Syntax Error, Logical or not, until the result annulled the defect reduction by which the trial results showed that the use of standard and quality equipment can reduce the number of defects, and more quality work as well.
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