(A) there must be interaction between customers
(b) the individual is deemed to own the group
(c) Each member of the group to be accepted as a member of the group
, (d) norms together
(e) each have a role. clear
(f) to mimic certain characteristics they think are appropriate members of the group
(g) members have no idea what the group would have to provide benefits to members
(h) members seek common goals
(i) there. acknowledgment of the unity of the group together and
(j) members to behave appropriately with the environment.
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