We start this Project in March because we want to send SMS payment confirmation for customer to prevent duplicated call., We have collected data for the past 3 months of customer contact to arrange payment (Jan. - A.) In April. Kes., we began to experiment by sending SMS to Agent Manual and Branch A has coordinated the IT department to make real use of the IT Request System 5.14.14 by which we check the results in the next three months (May-Jul). Although the results are not in accordance with the set, but also Target dropped calls, respectively.
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