Dissatisfied customers we cope? All fit the words, gestures. Online.
counter each other. Also affects the enterprise. Brand, reputation, accumulated long diet had not worth losing
.Not easy to cope with customer dissatisfaction, problem solving, straight and honest is the conventional way
.Too much, so I have to learn the techniques to help. This topic for all stakeholders to touch with direct or indirect
customers not to talk in front of or on the phone!Problem solving technique with - offensive through phone
- problem solving techniques and when show no satisfied before
- problem solving When a customer dissatisfaction through email.
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. Effective telephone communication- to create and control the atmosphere in conversation
- analyze the needs of customers
- long-term solution Monitor defects vs. Problem solving
-. Problem solving
- technical solutions, memories, bad experience of customers!- techniques as audience over the phone. What should I do!
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