Start I'm going to relax and to talk to our customers with courteous manner. Asked for the reason of not satisfied What happens you say excuse me and encourage customers to speak out ...
I started to talk to customers with a calm and humble verb. Asked for the reasons for dissatisfaction. What's wrong? I apologize and encourage customers to speak out,.
Start I'll calm down and talk to customers with a polite verb Looking for the cause of dissatisfaction. What happened? Say sorry and encourage customers to talk vent.