She had been to the camp both better and worse. But here she was surprised that they said they were satisfied with the situation in the camps and do not complain.
She never got to the camp, both better and worse. But here she is surprised that they said they were satisfied with the situation inside the camp, and did not make a complaint.
She had never had to go to the camp, the better and worse, but here she was surprised that they said they were satisfied with the situation in camp, and did not complain.