It was found that the main factor causing problems in communication with foreign customers are not familiar with the English accent and vocabulary, use correct according to different situations.
Found that the main factor that causes communication problems with foreign staff is not familiar with a variety of English accents and choice of words is required by the circumstances.
It is found that the main cause of the problem in communication with foreign clients is the staff are not familiar with English accent and a wide range of lexical choice at right according to different situations.