How to collect data, including analysis of documents related to the research and exploration of academic review of literature on the topic of knowledge management. After that, make the draft questionnaire, which has gone through a review of literature, it verifies the match content by mixing queries created, number of persons and experts 3 checks related to accuracy, suitability of language. Coverage, as well as the subject matter of the research. Put the query to test for maen meets content (Content Validity) and to test the reliability of
.Of the questionnaire (Reliability Test) a study will be carried out planning and storage in research can be divided into two different types of data collection. This permits
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