From an analysis of symptoms and causes problems (Root Cause Analysis), it presents how to solve the problem. Includes: Expand personal customer base increases. To expand the base of CASA deposits (Current Account/Saving Account) at low cost by the establishment of a project, Supply Chain project, and development of employees. To improve credit approval with Quick Win project activities build relationships with customers (Customer Relationship Management), which if violated, according to the plan, the Bank's net profit margin increased to 30.73 percent. in the year 2560 (2017)
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